Gartner Enterprise Resource Planning Guides.As I wrote in an earlier post Trends in BI for ERP there have been many mergers and acquisitions in this product area in recent years.There investments seem to have now paid off with acquiring companies SAP, Oracle and IBM now firmly entrenched in the Leaders Quadrant.When buying an ERPor CRM you will need to also buy some BI Products.You can either buy from your main system vendor or you can buy via another supplier.Micro. Strategy, SAS and to a lesser extent Microsoft provide tools that integrate well with ERPCRM systems to provide alternatives.New vendors include Tibcos Sportfire which provide innovative Saa.S tools and pricing models very cheaply until you have lots or users I have a friend who raves about it.Below is the quadrant image.We think that key areas to consider are reporting and collaboration, including reporting, management dashboards, KPI monitoring and sharing to MS Office or IntranetsShare.Point add your BI specific needs to our ERP Checklist.BI Magic Quadrant.Gartner Magic Quadrant Customer Service
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November 2017
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